Reimagining short term rental management
At our boutique Shortstay Management Solutions, we take full responsibility for every digital and physical aspect of the Shortstay management process, ensuring that your guests have an exceptional experience and leave glowing reviews, while you enjoy higher returns with ease.
How we can help you
Here at Short Stay Management Solutions we have a simple three step process to help you manage your short term rental accomodation.
- Initial Consultation
We will meet with you to discuss your property and your needs. We will then provide you with a proposal for our services.
- Onboarding
We will work with you to get your property ready for guests. This includes setting up your property on our systems, and creating a listing for your property.
- Fully Managed
No management from your end required. We will take care of everything for you. From guest communication, to cleaning, to maintenance.
We find the customers for you.
We pride ourselves on creating standout profiles that showcase your property's unique charm. Our team combines professional photography, captivating descriptions, and thoughtful design to make your listing shine.
We maintain a high ranking in the Canberra Shortstay management algorithm, ensuring optimal visibility and occupancy rates.
Professional Cleaning
No Spot Left Untouched
Rest assured, our experienced and meticulous cleaners will leave no corner untouched. After each stay, they inspect and polish your home, providing a spotless and inviting environment. We go the extra mile by using professionally laundered and pressed linen, eliminating any concerns about damage, stains, or hygiene.
Guests and Owners
Here's how we treat our guests and owners
Owner Access
Access your property anytime, anywhere
We provide you with a dedicated Shortstay manager who will be readily available to answer your questions and keep you updated on all matters. And when your property isn't booked by paying guests, you're welcome to enjoy it yourself.
Guest Satisfaction
Your guests' satisfaction is our top priority
Guest satisfaction is our top priority. We maintain clear and regular communication with your guests, providing them with a detailed entry guide, explanations of appliances, and all the information they need for a smooth check-out.
Guest Support
Keeping Guests in the loop 24/7
We offer 24-hour phone support for guests and have dedicated staff nearby to ensure their stay is faultless, comfortable, and enjoyable. Our response times are prompt, with an average of minutes, because we know that prompt responses are crucial.